Returns & Exchanges
Our Commitment to Quality
At Dead Chefs Society, we take immense pride in the quality of our merchandise and the care we put into every order. Each piece is made-to-order specifically for you, ensuring fresh, high-quality products that celebrate your love for food and community.
Final Sale Policy
Because our products are printed on-demand especially for you when you place your order, all sales are final. We do not accept returns or exchanges on any merchandise once production has begun. This made-to-order approach helps us reduce waste and ensures you receive the freshest possible product. We encourage you to review product details, sizing information, and care instructions carefully before completing your order.
Order Cancellations
We understand that sometimes plans change. If you need to cancel an order, please contact us immediately at hq@deadchefssociety.net. We'll do our absolute best to accommodate your request if your order hasn't been fulfilled yet.
Please note that once an order has been processed and shipped, we cannot accept cancellation requests. We process orders quickly to ensure prompt delivery, so time is of the essence if you need to make changes.
Damaged or Incorrect Items
While we don't accept general returns, we absolutely stand behind the quality of our products. If you receive an item that is damaged during shipping or if we've sent you the wrong item, please reach out to us within 48 hours of delivery at hq@deadchefssociety.net with photos of the issue. We'll make it right.
Sizing and Product Information
To help ensure you're completely satisfied with your purchase, we provide detailed sizing charts and product descriptions for all items. If you have any questions about sizing, fit, or product details before ordering, please don't hesitate to contact us. We're here to help you make the right choice the first time.
Questions?
We're always here to help. If you have any questions about our returns policy or need assistance with your order, please reach out to our team at hq@deadchefssociety.net. We appreciate your understanding and your support of Dead Chefs Society.